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Have questions about TAU Icon Generator? We're here to help.

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For technical support, billing questions, or general inquiries

taudevtools@gmail.com

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Frequently Asked Questions

Do I need a subscription?

No! TAU Icon Generator is a one-time purchase of $20. You'll need your own OpenAI API key, which uses pay-as-you-go pricing (typically $0.04-0.05 per icon).

What platforms are supported?

TAU Icon Generator is designed specifically for macOS with integrated background removal capabilities.

Can I get a refund?

We offer a 14-day money-back guarantee if you're not satisfied with the product. Contact us at support@tau-tools.dev for refund requests.

How do I update the app?

Updates are free for all users. We'll send update notifications to your email, and you can download the latest version from your purchase confirmation link.

Is my API key secure?

Yes! Your OpenAI API key is stored locally on your device using secure storage. It's never transmitted to our servers or shared with anyone.

Can I use this for commercial projects?

Icons generated with TAU Icon Generator can be used in both personal and commercial projects. Please review OpenAI's usage policies for any restrictions on AI-generated content.

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