Refund Policy

Last Updated: November 2025
Business: TAU Developer Tools
Contact: taudevtools@gmail.com

Digital Product Policy

TAU Icon Generator is a digital software product that is delivered immediately upon purchase. Because digital products cannot be returned, all sales are final once access to the download or license key has been provided.

No Refunds After Delivery

We do not offer refunds for:

  • Change of mind
  • Incorrect purchase
  • Lack of technical skill to use the Software
  • Unused license or unused time
  • API costs billed by OpenAI
  • Output quality not matching user expectations

Once the Software or license key is delivered, the sale is complete.

Technical Issues

If you encounter a technical issue, we will work with you to resolve it.

Please contact support at: taudevtools@gmail.com

Providing screenshots or logs helps us assist you more efficiently.

Legal Exception

If required by applicable consumer protection laws in your region, we will comply with those obligations. In such cases, refunds may require:

  • Proof of purchase
  • A written explanation of the issue
  • Confirmation that the Software has been fully removed from all devices

Chargebacks

Unauthorized or fraudulent chargebacks will be disputed.

Initiating a chargeback instead of contacting support may result in:

  • Immediate license termination
  • Permanent ban from future updates or product access

Contact

If you have questions about this Refund Policy, contact:
taudevtools@gmail.com